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MartJet General Merchandise Terms and Conditions of Sale

 

YOUR USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD IMMEDIATELY CEASE USE OF THIS WEBSITE.

 

Shipping and Handling:

Unless otherwise specified, most orders are processed by the next business day. Orders placed on Friday, Saturday and/or Sunday will be processed the following business day, Monday. Orders placed day before and during US holidays will be processed within the next 1-2 business days. Most orders are shipped via the United States Postal Service (USPS). Tracking numbers, when available, will be sent to the provided email address, and posted on the order's details page. Sometimes, depending on the circumstances, the shipping method can be upgraded or shipped via different carrier (USPS, UPS or FedEx). If you do not want the shipping carrier to be changed, please contact us immediately.
Delivery Times: The delivery dates provided are estimated only, and while these dates are usually accurate, they are not guaranteed. Sometimes shipments may be delayed due to carrier delays, inclement weather conditions, customs delays, etc. If your order is delaying, please allow at least 7 business days (40-42 days for international orders) from day of shipment and contact us, or the shipping carrier, to initiate lost-item investigation.
Please be advised, orders can be shipped only to the address, provided/confirmed at time of checkout. After checkout, orders cannot be changed, adjusted or revised (no exceptions). If the order quantity, shipping address or anything else turns to be wrong, the transaction must be canceled and new order has to be placed instead. All canceled transactions/orders are subject to 5% cancellation fee. Returned, undeliverable and refused packages must pay full shipping and handling fees to reship (free shipping items are NOT excluded, and require to pay full repeat shipping and handling fees). Refuse or inability to pay for the repeat shipping and handling, will classify as unauthorized return (unauthorized return fees will apply, as outlined in the return and refund policy).

International buyers, please be advised of longer shipping times. International orders may take from 2 to 6 weeks (14-42 days) to be delivered, due to customs. After an order is delivered to your country, it usually being held in customs, for inspection and approval. Sometimes packages held in customs for weeks. Therefore, actual delivery times are greatly vary and may take anything from 2 to 6 weeks to be actually delivered to your door. Please be patient and allow enough time for delivery, if you cannot wait up to 6 weeks for the standard delivery, consider purchasing Expedited shipping, for faster and traceable shipping with insurance against loss and damage.

 

Taxes:

Appropriate PA sales tax will be collected for all order shipped to the State of Pennsylvania. PA sales tax will apply to the total amount of the order, including shipping and handling charges, when applicable. Customers are responsible to check and pay any required taxes (such as use tax, VAT tax, etc.), applicable in their country, state, region and/or city.

International buyers, please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.

 

Return and Refund Policy:

Unless otherwise specified, most items purchased from MartJet General Merchandise can be returned for a refund or for exchange within 30 days from day of purchase, to qualify items must be in unopened and unused condition. All returns are subject to 20% restocking fee, shipping and handling charges (if applicable), including any return shipping expenses are non-refundable. In order to receive return authorization number (RMA), customer must first contact us, before returning the product. Unauthorized returns and items returned in tampered, opened, used and/or misused conditions will be rejected and sent back to the customer at customers' expense, if we decide to accept such return (at our sole discretion) it may incur higher restocking fee, up-to 50%. Return policy exceptions are possible on a case by case basis, depending on the circumstances, at sole MartJet General Merchandise discretion; for instance in case of our mistake.

Items with factory-direct warranty must use the warranty service to get the item fixed or replaced; no returns will be approved nor accepted for damaged or defective products under manufacturer's warranty (only items in new and unused condition can be returned).

 

Disclaimer Warranties and Limitation of Liability

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, MartJet General Merchandise disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. MartJet General Merchandise does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Although we make all reasonable efforts to ensure that the content of the website is updated and corrected, MartJet General Merchandise does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. MartJet General Merchandise shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MartJet General Merchandise has been advised of the possibility of such damages. Some states do not permit limitations, exclusions on warranties, limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Typographical Errors

In the event that a MartJet General Merchandise product is mistakenly listed at an incorrect price, MartJet General Merchandise reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MartJet General Merchandise reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MartJet General Merchandise shall issue a credit to your credit card account in the amount of the incorrect price.

 

Modifications of Terms and Conditions

MartJet General Merchandise reserve the right, at our complete discretion, to revise these Terms and Conditions at any time for any reason, without notice or obligation. By entering this Website, you will be bound by any such changes we make to the Terms and Conditions. Your continued use of this Website following the posting of changes to the terms or other policies means that you acknowledge and accept any changes we make.

 

Questions? Comments? Please Contact Us.